DEANS OFFICE-COLL OF PROFESSIONS - Program Effectiveness and Process Analyst

Job Classification

  

Position summary

The College of Professions at Andrews University seeks an analyst to provide advisory services focused on program effectiveness, system design, governance, and strategy. This role will analyze existing structures and design frameworks, systems, and recommendations to improve academic partnerships, innovation initiatives (including the Adventist Innovation Network), and institutional processes. The role is strictly consultative and does not include operational implementation or administrative duties.

Qualifications summary

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  Experience with academic quality, coordinating compliance with quality standards and implementing corrective actions.
  


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  Experience in coordinating institutional research.
  


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  Demonstrated leadership in academic administration through the management of academic operations.
  


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  Experience in supervising faculty and implementing performance evaluation systems.
  


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  Experience in evidence-based planning in academic administration.
  

Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

1. Program Analysis and Information Systems
   
   
   
   • Conduct assessments of programs, partnerships, and innovation initiatives to evaluate alignment with institutional mission and effectiveness.
   
   
   • Analyze systems related to academic networks (e.g., AIN), data management, and program processes.
   
   
   • Develop structured recommendations, benchmarking insights, and strategic roadmaps for institutional improvement.
   
   
   • Define key indicators, data structures, and dashboards to support data-informed leadership decisions.
   
   
   • Develop a phased roadmap for strengthening the Adventist Innovation Network’s digital and information infrastructure.
   
   
   • Ensure documentation, metrics, and reporting practices are consistent with accreditation and institutional evaluation standards.
   
   
   
   


2. Process Frameworks for Agreements and Academic Documentation
   
   
   
   • Develop standardized process frameworks for:
     
     
     
     • Affiliation agreements and memoranda of understanding (MOUs)
     
     
     • Agreement lifecycle management (creation, approval, renewal, archiving)
     
     
     • Academic documentation workflows and correspondence handling
     
     
     
     
   
   
   • Recommend templates, approval paths, and documentation controls to improve compliance, transparency, and efficiency.
   
   
   • Identify gaps and risks in current documentation practices and propose mitigation strategies.
   
   
   • Design a comprehensive system architecture (conceptual) for tracking:
     
     
     
     • Extension programs and affiliated offerings
     
     
     • Active MOUs and partnership status
     
     
     • Renewal deadlines and compliance milestones
     
     
     • Institutional contacts and communication logs
     
     
     • Required reports and documentation
     
     
     
     
   
   
   • Develop recommended structures for:
     
     
     
     • Spreadsheet schemas and data fields
     
     
     • Dashboards and reporting tools
     
     
     • Data governance policies
     
     
     
     
   
   
   
   


3. Enrollment and Engagement Process Frameworks
   
   
   
   • Develop process frameworks (non-operational) for:
     
     
     
     • Structured communication with prospective, accepted, and enrolled students
     
     
     • Enrollment progression from application to onboarding
     
     
     
     
   
   
   • Design coordination models between:
     
     
     
     • Enrollment Management
     
     
     • Student Visits
     
     
     • Academic departments
     
     
     
     
   
   
   • Propose systems for:
     
     
     
     • Communication tracking and follow-up
     
     
     • Event coordination (visits, tours, previews)
     
     
     
     
   
   
   • Provide recommendations to improve enrollment conversion and student engagement (implementation remains internal).
   
   
   • Provide outreach to potential students and freshman advising.
   
   
   • Coordinates with Information Systems Support Manager to ensure appropriate employees (student & faculty) have access to CoP social media accounts and website updates. 
   
   
   • Coordinates with Graduate & Marketing Director to update marketing materials and maintain social media accounts and postings.
   
   
   • Coordinates with Marketing & Enrollment and the Graduate & Marketing Director for recruiting, campus visits, and college previews.
   
   
   
   

Supervisory responsibilities

None planned.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skills, abilities, and work habits required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

A Ph.D. in organizational leadership or sustainable development is required.

Experience

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  Minimum of 2 years of experience with academic quality, coordinating compliance with quality standards and implementing corrective actions.
  


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  Minimum of 3 years of experience in coordinating institutional research, including data collection and analysis for academic program evaluation and compliance reports at an institution of higher education.
  


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  Prior experience in data processing and reporting for institutional research at a university is also required.
  


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  Minimum of 4 years of demonstrated leadership in academic administration through the management of academic operations, including adherence to institutional goals and standards.
  


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  Minimum of 4 years of experience in supervising faculty and implementing performance evaluation systems.
  


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  Demonstrated experience in evidence-based planning in academic administration.
  


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  Demonstrated experience in project management in academic administration.
  


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  University-level teaching experience for at least 20 years, including experience in developing online learning content and training faculty in virtual education methodologies.
  


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  Strong record of multiple peer-reviewed articles and book chapters, including in the areas of stress assessment and educational methodologies.
  


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  Demonstrated experience working within academic networks or inter-institutional collaborations.
  


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  Prior experience with faith-based organizations is required.
  

Skills

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  Strong strategic thinking with an ability to translate vision into operational structure.
  


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  Excellent written and verbal communication; ability to produce clear, actionable deliverables.
  


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  Proficiency with digital tools and platforms commonly used in community and network management.
  


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  Strong skills in word processing, email, spreadsheets, databases, presentation software, shared file systems, digital communication tools, and online platforms.
  


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  Ability to work independently, manage timelines, and engage collaboratively with institutional stakeholders
  

Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Core Competencies

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  Institutional data analysis and applied statistics.
  


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  Quality assurance, accreditation support, and compliance reporting.
  


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  Strategic planning and academic benchmarking.
  


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  Process design and continuous improvement systems.
  


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  Technical and institutional report writing.
  

 

Interpersonal interactions

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  Analytical, structured, and results-oriented professional approach.
  


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  Ability to work independently and collaboratively in multicultural academic environments.
  


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  High ethical standards and institutional sensitivity.
  

Physical demands

While performing the duties of this job, the employee frequently sits and uses hands and fingers to operate a computer keyboard and telephone. The employee may occasionally stand, walk, and carry files or materials. Regular visual demands include close work with a computer monitor.

Work environment

Work is generally performed in a well-lit office environment. Computer work may cause eye or wrist strain with prolonged activity.